![]() ![]() In the UK alone, Barclays has more than 1,720 branches and over 15 million customers, and in the 2010 Reader's Digest Trusted Brands survey, Barclaycard was voted the most trusted credit card brand in the UK.Įarlier this month, it emerged hackers had targeted one unnamed UK bank, compromising around 3,000 customer accounts and taking 675,000. "We apologise to our customers for the inconvenience caused." "The issue arose on the Saturday and the problem was resolved earlier that day it was resolved quickly." Always remove it, keep it secure after use, and keep your PIN secret. For users of PIN pad readers, this includes never leaving your smart card inserted in your card reader when you are not signing a payment or performing an administration change. Enter - with no spaces - last 12 digits from the long number on the smart card You must enter a valid smart card number, it is the last 12 digits from the long number on the smart card Smart card number is a required field. Please ensure you have read and understand your security obligations when using Barclays.Net. ![]() Contact your IT department or third party IT provider if required. ![]() "We were aware of the problem, which was treated as a priority," the spokesman explained. It is essential that the software is installed by a user with Administrative rights to your machine. The spokesman was unable to expand on the provenance of the computer problem and could not give an exact figure for how many customers were affected. Some had to leave their purchases at the tills, whilst the Barclays telephone banking centres were reportedly showered with customer complaints.īarclays admitted there had been a problem, but a spokesman for the bank told IT PRO the problem had been fixed quickly.
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