![]() ![]() For offline backups, ensure Azure PowerShell 3.7.0 is installed on both the source and the copy computer before you start the backup.Ensure your server is running on TLS 1.2.Use the same passphrase that was initially used to register the server.Ensure the agent is uninstalled on the server and that it's deleted from the portal.If you're trying to reregister your server to a vault:.NET Framework 4.5.2 or later is installed on the server. Ensure the clock on the protected system is configured to the correct time zone.Ensure unsupported drives and files with unsupported attributes are excluded from backup.If scheduled backup fails but manual backup works, see Backups don't run according to schedule.If the backup job completed with warnings, see Backup Jobs Completed with Warning.Check if another process or antivirus software is interfering with Azure Backup.Ensure 5% to 10% free volume space is available in the scratch folder location.If you need to, restart and retry the operation. Ensure MARS is running (in Service console).Ensure you have network connectivity between the MARS agent and Azure.We recommend that you check the following before you start troubleshooting Microsoft the Azure Recovery Services (MARS) agent: This article describes how to resolve errors you might see during configuration, registration, backup, and restore.
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